Frequently Asked Questions

Additional Questions?

Call us: (212) 682-0227

Email us: info@babysittersguild.com

Schedule a Meeting

About Baby Sitters’ Guild

  • Baby Sitters' Guild is a trusted childcare provider offering professional babysitting, nanny placement, and backup care services to families, corporate clients through on site childcare and employer benefits, and hotels across the New York City area. With over 85 years of experience, we specialize in providing warm, reliable care tailored to each family’s needs.

  • We provide a variety of childcare services, including:

    • Babysitting and backup care

    • Nanny placement services

    • Hotel childcare and pet care

    • Corporate childcare for events or employee benefits

    • Event childcare for weddings, parties, or conferences


      Additionally, we offer custom outings and special experiences for children for an extra $50 (plus the cost of the experience).

  • Learn more about why BSG.

    Caregiver Status
    At Baby Sitters’ Guild, all caregivers are employees, ensuring consistent quality and adherence to our professional standards. Babysitting apps, by contrast, rely on independent contractors, which can lead to inconsistencies in service.

    Vetting Process
    BSG takes vetting seriously:

    • Comprehensive professional background checks

    • In-person interviews

    • Skills assessments

    • Reference verification

    • CPR/First Aid certification is required

    Babysitting apps often use a basic background check, rely on self-reported experience, and typically do not conduct in-person screenings.

    Availability
    With BSG, you can count on:

    • Guaranteed bookings

    • Priority scheduling for families

    Babysitting apps offer no booking guarantees and are subject to caregiver availability, which often leads to last-minute cancellations.

    Caregiver Tenure
    BSG caregivers have an average tenure of 7+ years, offering a level of stability rarely found with app-based platforms where caregiver experience varies significantly.

    Quality Assurance

    • BSG maintains consistent service standards, with ongoing performance monitoring and service guarantees.

    • Babysitting apps typically lack quality standards, do not monitor caregiver performance, and do not guarantee service quality.

    Support
    BSG offers personalized support through a dedicated Family Coordinator and the backing of a full-service agency. Babysitting apps generally provide basic platform support, limited customer service, and no direct supervision.

    Insurance & Liability
    All BSG services are covered by professional liability insurance, workers’ compensation, and comprehensive company coverage. Babysitting apps offer limited protection with no direct liability.

    Multilingual Support
    BSG provides multilingual caregivers as needed, whereas babysitting apps do not guarantee this service.

    Additional Benefits

    • BSG includes educational activities, development tracking, detailed care reports, and corporate billing options.

    • Babysitting apps typically offer basic childcare only with no additional services or reporting.

    Planned Excursions & Activities
    BSG specializes in planning outings and activities tailored to your child’s interests, enhancing the childcare experience. This service is not available through babysitting apps.

    When it comes to reliability, quality, and personalized care, Baby Sitters’ Guild stands above the rest.

Booking & Scheduling

  • Booking is easy! Visit our reservations page to make a booking online. Fill out the request form with your preferred date, time, and service details, and we’ll match you with a trusted caregiver.

    You can also call or email us at any time at info@babysittersguild.com or (212)-682-0227.

  • We provide a variety of childcare services, including:

    • Babysitting and backup care

    • Nanny placement services

    • Hotel childcare and pet care

    • Corporate childcare for events or employee benefits

    • Event childcare for weddings, parties, or conferences


      Additionally, we offer custom outings and special experiences for children for an extra $50 (plus the cost of the experience).

  • While we’ve been known to pull off the impossible, providing us with a bit of notice—such as the day before—greatly increases the likelihood of matching you with the perfect caregiver.

    That said, we’ll always do our very best to accommodate your last-minute requests and ensure your family’s needs are met! Give us a call at (212)-682-0227.

    We recommend booking in advance during peak times like the holidays to ensure availability.

  • Yes, we offer bundled care packages for families who need recurring or longer-term childcare. For holiday promotions, we sometimes include bonuses like free hours or discounts on pre-purchased packages. Contact us for current offers.

Caregiver Qualifications

  • All BSG caregivers are rigorously screened, professionally trained, and highly experienced. Our sitters are employees, not independent contractors like many other companies.

    Our vetting process includes background checks, reference verification, and in-person interviews. We ensure every caregiver meets the highest standards of professionalism and care.

  • Yes, all of our babysitters and nannies are CPR-certified and trained in first aid to ensure the safety and well-being of your children.

  • We understand that trust is key. As all of our caregivers are rigorously vetted employees of BSG, meeting them ahead of time isn’t typically part of our process. Upon request, we can arrange a brief introductory call or meeting with your assigned sitter to ensure you’re comfortable, for $25, which will go towards your childcare appointment.

  • At Baby Sitters’ Guild, our caregivers are the heart of everything we do. With an average tenure of 7 years, they bring unparalleled experience, dedication, and passion to their work. Unlike many other services, our caregivers are employees, not independent contractors, and are carefully selected through a rigorous vetting process that includes professional background checks, in-person interviews, and skills assessments.

    Many of our team members have unique educational backgrounds, are fluent in multiple languages, and specialize in areas like infant care, special needs, and engaging developmental activities. We pride ourselves on matching families with caregivers who fit their specific needs and personalities, ensuring that your children are nurtured, happy, and safe in every way.

    Discover the trusted professionals who make Baby Sitters’ Guild the leading choice for families in NYC and beyond!

Specialized Services

  • Absolutely! We partner with many hotels across NYC to provide in-room babysitting, pet care, and activity planning for visiting families. Whether you’re attending a wedding, an event, or exploring the city, we’ll ensure your children are cared for.

  • Yes, for an additional $50 plus the cost of the activity, we’ll plan and manage a fun, tailored outing for your kids. From visiting NYC attractions like the Holiday Train Show or the Museum of Natural History to crafting custom play experiences, we handle it all. Make sure to add this option to your booking.

  • Yes! We offer childcare for events such as weddings, parties, conferences, and corporate gatherings. Our team brings activities and entertainment to keep children engaged while parents enjoy the event.

Nanny Placement Services

  • Yes, Baby Sitters’ Guild provides full-time and long-term nanny placement services. Our team carefully matches families with professional, experienced nannies to ensure the perfect fit for your unique childcare needs. We handle everything from the initial search to facilitating contracts, making the process seamless for families.

  • Our placement process begins with a detailed consultation to understand your family’s specific requirements, including schedule, experience level, and personality fit. We then screen and interview potential candidates, providing only the most qualified options for your review. Once you select a nanny, we assist with onboarding and offer ongoing support to ensure success.

  • At Baby Sitters' Guild, we prioritize quality and care. Our nannies are thoroughly vetted and trained to meet our high standards. Unlike many agencies, we focus on building long-term relationships and provide personalized service every step of the way. With over 85 years of experience, BSG ensures peace of mind for your family.

  • Our nannies are independent contractors when hired directly by families, but they are meticulously vetted through BSG’s comprehensive screening process, ensuring professionalism, reliability, and alignment with your family’s needs.

  • Yes, we offer flexible nanny placement services for visitors needing temporary or full-time care during their stay in NYC. Whether you’re here for a short trip or an extended visit, we’ll find a nanny to meet your family’s needs.

Night Nanny

  • A night nurse is a specialized caregiver who supports families with newborns during the overnight hours. They assist with feeding, diaper changes, and soothing your baby, ensuring parents can rest and recover. They also offer guidance on sleep training and newborn care, providing peace of mind and expert support.

  • Our night nurse services are flexible and can be tailored to your family’s needs. Whether you need help during the first few weeks, months, or longer, our team is here to support you every step of the way.

  • Our night nurses are highly experienced professionals, carefully vetted for their expertise in newborn care. Many have medical or childcare backgrounds, along with certifications in infant CPR and first aid. We match our night nurses to your family’s specific needs to ensure the best fit.

  • Yes, many of our night nurses specialize in sleep training and can provide guidance on establishing healthy sleep habits for your baby. They’ll work with you to create a personalized plan that fits your family’s routine.

  • In addition to our night nurse services, Baby Sitters’ Guild offers full-time nanny placement and babysitting services. We’re here to provide comprehensive care solutions for your family, day or night.

Corporate Childcare Services

  • Yes, Baby Sitters' Guild provides premium corporate childcare solutions, including backup care services for employees and their families. We partner with businesses to deliver home-based childcare as a benefit for employees facing unexpected care challenges, such as school closures or caregiver illnesses. We also provide nanny placement or custom-planned events.

  • Corporate childcare improves employee retention, reduces absenteeism, and enhances workplace culture by supporting employees’ work-life balance. Our services provide peace of mind for working parents, helping them focus on their responsibilities while ensuring their children are in safe hands. Contact us to learn more!

  • In addition to backup care, we provide nanny placement for relocating families and organize family-friendly events for employees, such as holiday parties, on-site childcare for corporate retreats, and family friendly workplace initiatives such as “take your kids to work day”.

  • We work closely with businesses to design custom childcare solutions that fit their unique needs. To learn more about corporate partnerships, contact our team directly for a consultation.

Event Childcare Services

  • We provide childcare for a wide range of events, including weddings, conferences, galas, corporate retreats, birthday parties, and family celebrations.

  • Our experienced team will work with you to plan and execute seamless childcare during your event. We provide age-appropriate activities, games, and crafts to keep kids entertained in a safe and supervised environment. For larger events, we can staff multiple caregivers to meet your needs.

  • Yes! We tailor our services to your event, including themed activities, entertainment, and any specific requests you have to make the experience memorable for children and stress-free for parents.

  • Yes, we can arrange on-site childcare at hotels, conference centers, and event venues. Our sitters arrive prepared with everything they need to create a safe and fun environment for kids.

Hotel Childcare and Services for Visiting Families

  • Yes, Baby Sitters' Guild specializes in providing professional, on-demand childcare for families staying at hotels. Whether you’re visiting NYC for business or leisure, our experienced sitters ensure your children are cared for in a safe, engaging, and nurturing environment.

  • Our sitters can bring age-appropriate activities, games, and crafts to your hotel room, keeping your children entertained during your stay. For an additional $50, we can plan a special outing for your kids, such as trips to NYC’s top attractions or family-friendly events.

  • Yes, we also offer pet care services for hotel guests. Whether you need someone to walk your dog, provide feeding, or give loving attention to your pet, our team can help ensure your furry family members are well cared for during your stay.

  • Booking is simple! Book through us directly or inquire through your hotel’s concierge. We work with many of NYC’s top hotels to ensure seamless, reliable service for visiting families.

  • Absolutely. Our sitters are experienced in working with visitors and understand the challenges of traveling with children. They provide flexible, personalized care to make your stay stress-free and enjoyable.

  • We proudly partner with many of NYC’s most prestigious hotels (such as The Carlyle, The Baccarat, and The Greenwich Hotel) offering a trusted childcare solution for their guests. Even if your hotel is not a partner, you can still book our services.

Pricing and Policies

  • Please refer to our reservations booking page for pricing and rates.

    During holidays pricing may increase due to high demand.

  • Yes, we require a minimum booking of 4 hours for all babysitting services.

    • Within 24 hours: The full booking fee is charged.

    • Within 48 hours: A minimum fee equivalent to 4 hours of service is charged.

  • To ensure the safety of our caregivers, there is an additional $10 charge for services ending before 9 AM and a $50 charge for services ending after 9 PM. These charges help cover the cost of safe transportation for your caregiver. These rates may vary during peak holiday times.

  • Yes! Give the gift of time, peace of mind, and exceptional childcare with Baby Sitters' Guild gift cards. Visit our booking page to purchase gift cards.

  • When you book, we charge your credit card upfront for the estimated hours of service, with a 4-hour minimum. After the service, we may adjust the charges for additional hours, transportation fees, or any optional add-ons, such as planned outings or activity costs.

  • To accommodate increased demand during the holidays, we recommend booking as early as possible. Please note that holiday rates may apply. Contact us directly via phone or email to secure your reservation.

    • MLK Day 

    • President's Day 

    • Easter Weekend 

    • Memorial Day Weekend 

    • July 4th Week

    • Labor Day Weekend 

    • Thanksgiving Weekend

    • December 12/12-1/1/26

Safety & Security

  • Your child’s safety is our top priority. All BSG caregivers are thoroughly screened, and we follow strict protocols, including:

    • CPR and first aid certification

    • Routine safety training

    • Adherence to customized care instructions

  • Yes, all of our caregivers are fully insured, giving you added peace of mind.

  • Yes, we have experienced caregivers who are trained in providing care for children with special needs. Please give us a call (212-682-0227) and let us know your child’s specific requirements during the booking process so we can match you with the best fit.

Holiday Services

  • Yes! During the holiday season, we provide services such as:

    • Babysitting while you shop, prep, or attend holiday parties

    • Custom-planned holiday outings for kids, including visits to NYC’s top attractions like the Dyker Heights Lights or skating at Bryant Park Winter Village

    • Backup care for busy parents during peak holiday times

    We also offer planned outings (+$) for other holidays throughout the year, such as Valentine’s Day activities, Fourth of July, Halloween, etc. For just $50 more we will plan an activity that your kids will love!

Contact and Support

  • You can reach us via phone, email, or our website contact form. Our friendly support team is happy to answer any questions or assist with bookings.

    Call us: (212) 682-0227

    Email us: info@babysittersguild.com

    Schedule a Meeting

  • Our team is available to assist during your scheduled care. Contact our support team for any urgent needs or adjustments.

  • You can sign up for our newsletter through our website or social media pages. By joining, you’ll receive exclusive childcare tips, updates on services, seasonal offers, and curated family-friendly activities in NYC.

  • Our email subscribers get priority access to limited-time offers, childcare guides, and fun local activity ideas for families. It’s a great way to stay informed about how BSG can support your family year-round.

  • We periodically offer discounts and promotions. Be sure to subscribe to our email newsletter and follow us on social media!

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Why Choose Baby Sitters' Guild?

  • With over 85 years of experience, Baby Sitters’ Guild stands apart by combining professionalism, warmth, and flexibility to deliver care you can trust. Unlike many other services, our sitters are valued employees, not independent contractors, ensuring they meet our rigorous standards and receive ongoing training.

    Whether you’re a busy NYC parent, a visitor, or planning an event, BSG provides personalized care that keeps your children safe, happy, and engaged.

  • Absolutely! We specialize in working with visitors and hotel guests, offering reliable childcare solutions to ensure their time in the city is seamless and enjoyable.